Refunds, Rescheduling and Retesting

Refund Policy

The fee is refundable if the application process is unsuccessful. For qualified applicants who apply for an examination, the fee is nonrefundable.

Rescheduling

A candidate wishing to cancel or reschedule must do so at least fifteen (15) days prior to the scheduled exam date to not forfeit the $115 fee.  Without an approved excuse, which includes; death of an immediate family member, active military orders, jury duty, or a doctor's excuse (on the medical facility letterhead). Candidates wishing to cancel or reschedule with 15 or fewer calendar days prior to their scheduled exam session will be required to pay $25.

Candidates are not permitted to reschedule or cancel a scheduled examination less than five (5) calendar days prior to their scheduled examination, without an approved excuse. If a candidate fails to appear for their scheduled examination, comes to the test site without proper ID, and/or the proper admission letter, the candidate will forfeit the full $115 exam fee.

Retesting

If you are retesting within 1 year of application:

  • You will not have to resubmit your supporting documentation (job description(s), employment verification letter(s), etc.). 
  • There is a 15 day waiting period before you can re-test. If you are unsuccessful in passing the exam 3 times, you must provide proof of 6 hours of GCP education/training before retesting for the 4th time.
  • Re-test fee: $275, plus $115 (North America - USA, Canada, Mexico) OR $175 (countries outside North America).
  • To register, apply online, select "re-test" at the top of the application, and submit with payment.

If retesting, you will have one year from the date of acceptance to schedule your exam, not one year from your test date.