Event Calendar

Quality Management

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2019 Agenda


Saturday, September 28, 8:30-9:15                                           

The Importance of Quality Management in Behavioral Research

This presentation will discuss the importance of quality management in behavioral research. As behavioral risk carries less compared to clinical intervention, the need for quality management is often underestimated. However, quality management is an essential component of conducting quality research and protecting the rights, safety, and welfare of human subjects. Ms. Rowe will discuss the importance of quality management and  the methods for quality assurance, quality control, and quality improvement. 417
Presenter: Jessica Rowe, MA, MS, CCRP, 
Research Quality Improvement Manager, University of Maryland, Baltimore

This presentation will discuss the importance of quality management in behavioral research. As behavioral risk carries less compared to clinical intervention, the need for quality management is often underestimated. However, quality management is an essential component of conducting quality research and protecting the rights, safety, and welfare of human subjects. Ms. Rowe will discuss the importance of quality management and  the methods for quality assurance, quality control, and quality improvement. 417

Presenter: Jessica Rowe, MA, MS, CCRP, Research Quality Improvement Manager, University of Maryland, Baltimore

Track: Quality Management


Saturday, September 28, 9:20-10:05                                          

Devising and Implementing a Robust Quality Management System for Human Subjects' Research

During this session Dr. Thomas will present about developing and implementing a quality audit process for evaluating the investigator performance, IRB performance, as well as managing complaints and concerns from the research community and metrics for quality improvement initiatives. 419

Presenter: Jessy Thomas, MS, DMFT, Assistant Director, Quality Assurance, University of Minnesota

Track: Quality Management


Saturday, September 28, 10:50-11:35                                           

Deviations, CAPA, and Root Cause Analysis 

Developing an effective system to track deviations, implement CAPAs, and identify root causes will be presented. 421

Presenter: Monika Schmuck, BSc, Quality Assurance Coordiantor, University Health Network

Track: Quality Management


Saturday, September 28, 11:40-12:25                                          

How to Create a Culture of Quality at a Research Site

Sites are so busy nowadays that quality assurance is often overlooked and is only a focus when issues arise or when there is an audit. Creating a culture of quality using an integrative approach in a team environment will be discussed. Easy to implement techniques include quality assurance checks, office guidelines, checklists, and lessons learned. Challenges of implementing a quality management system and how to overcome any setbacks will be explored. 423

Presenter: Sergey Nikitin, MBA, BSc, President and Director, Prime Site Research Solutions, Inc.

Presenter: Jessica Pinder, BSc, CCRP, PMP, Research Coordinator, Prime Site Research Solutions

Track: Quality Management